Frequently asked questions
What does "Comvent" stand for?

Comventis short forCommercial Ventilation. It reflects our core focus: providing high-quality ventilation solutions for professional kitchens. Today, our name also represents our commitment to all commercial kitchen equipment—from hoods and sinks to tables and cabinets—that works better and lasts longer.
Are Comvent products for residential or commercial use?

Comvent products aredesigned and built for commercial kitchens—restaurants, hotels, catering operations, bakeries, and institutional food service. However, many homeowners with serious kitchens or outdoor cooking spaces choose Comvent for our heavy-duty construction and professional performance.
Where are Comvent products manufactured?

Our products are engineered to strict quality standards and manufactured in facilities that specialize in commercial food service equipment. We maintain rigorous quality control to ensure every item meets the Comvent standard.
Are Comvent products NSF certified?

Many of our products—particularly sinks and work tables—areNSF certifiedor built to NSF standards. Check individual product specifications for certification details. NSF certification means the product meets strict public health standards for materials, design, and cleanability.
What materials do you use?

We use commercial-grade stainless steel:

  • SUS304 stainless steel: Premium grade, maximum corrosion resistance, ideal for direct food contact and high-end applications
  • SUS201 stainless steel: Commercial standard, excellent value, suitable for most kitchen applications
  • Galvanized steel: Used for undershelves and non-food contact areas on select models

Material specifications are listed on each product page.
What gauge stainless steel do you use?

Our products range from18-gauge (1.2mm) to 22-gauge (0.8mm)depending on the item and application. Heavier gauges are used for tops and high-wear areas; lighter gauges for shelves and non-structural components. Premium models feature thicker steel throughout.
Can I get custom sizes?

Yes. Many Comvent products can be customized to fit your specific space. Contact us with your requirements, and we'll provide a quote for custom fabrication. Custom options may include:

  • Custom dimensions (width, depth, height)
  • Special finishes (mirror polish, PVD colour)
  • Modified configurations (extra shelves, different door arrangements)
  • Branding integration
Do canopies come with lights?

Yes. All Comvent commercial canopies include integrated lighting as standard. Options include:

  • LED perimeter lighting
  • Under-hood spotlights
  • Dimmable controls
  • Colour temperature adjustment (on select models)
What type of filters do you use?

Our canopies feature stainless steel baffle filters—the industry standard for commercial kitchens. These are:

  • Dishwasher-safe for easy cleaning
  • Highly efficient at trapping grease
  • Durable and long-lasting
  • Replaceable when needed
Are fire suppression systems included?

Fire suppression systems are available as anoptional add-onfor most commercial canopies. We recommend integration with UL 300 certified systems for maximum safety and code compliance. Gas interlock systems are also available.
When will I get my order?

You can order directly through our website:

  1. Browse products and add items to your cart
  2. Proceed to checkout
  3. Enter your shipping and payment information
  4. Confirm your order

For custom quotes or bulk orders, please Contact Us directly.
Do you offer wholesale pricing?

Yes.We offer volume discounts for restaurants, contractors, and institutional buyers. Contact us with your requirements for a custom quote.
What payment methods do you accept?

We accept:

  • Major credit cards (Visa, Mastercard, American Express)
  • PayPal
  • Bank transfers (for qualified commercial orders)
  • Financing options (available in select regions)
How long does shipping take?

Shipping times vary based on product availability and location:

  • In-stock items: Ships within 3–5 business days
  • Made-to-order items: 2–4 weeks
  • Custom fabrication: 4–8 weeks

Estimated delivery dates are shown at checkout.
Do you ship internationally?

Yes.We ship to many countries worldwide. International shipping costs and delivery times vary by destination. Contact us for a quote.
How much does shipping cost?

Shipping costs are calculated at checkout based on:

  • Order weight and dimensions
  • Destination
  • Shipping method selected

We offer flat-rate shipping on many standard items within [UK/EU].
Can I pick up my order?

Yes.Local pickup is available from our warehouse in [UK/EU]. Select "Local Pickup" at checkout and we'll contact you to arrange collection.
Do products come assembled?

Assembly requirements vary by product:

  • Fully welded items (sinks, some tables): Ready to use immediately
  • Flat-pack items (cabinets, some tables): Basic assembly required with included hardware and instructions
  • Extraction kits: Professional installation recommended

Assembly details are listed on each product page.
Can I install a commercial canopy myself?

Commercial canopy installation involves electrical, ductwork, and often fire suppression connections. We strongly recommend professional installation by qualified contractors to ensure:

  • Proper performance
  • Code compliance
  • Warranty validity
  • Safety
What tools do I need for assembly?
Contact Us

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